Table 6 N4S goals and measurements related to the breakthrough targets
From: Energizing collaborative industry-academia learning: a present case and future visions
Goals and metrics [18] | Actual results (see Fig. 4) |
|---|---|
REAL-TIME VALUE DELIVERY: Lead time decreases 20% annually. • Lead-time decreases annually towards right-time, real-time value delivery targets. • Quality of products or services increases (e.g., less bugs or better customer satisfaction). | • Shortened product creation cycles up to 250% without sacrificing quality • Delivery capability and customer satisfaction improved significantly. • Infrastructure efficiency improved by 50%. • Product testing improved by 500%. |
DEEP CUSTOMER INSIGHT: Active user base of affected services is doubled by 2017. • Business opportunities identified and systematically considered/analyzed | • Possibly not achieved (insufficient evidence) |
MERCURY BUSINESS: Revenue growth from 10% annually to >50% by 2019 • New opportunities identified and utilized • New products and services outside existing business • Start-ups emerged | • Possibly not achieved (insufficient evidence) |
Finnish digital businesses have entered into entirely new markets, customer segments, and several completely new brands are introduced. | • Not conceivable |
Finland will be a new innovation and investment hotspot. | • Not conceivable |