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Table 2 Research questions

From: Creating a shared narrative: the use of causal layered analysis to explore value co-creation in a novel service ecosystem

 

CLA, the four layers

The four phases of the value co-creation process

Research questions

1.

Litany

Co-experience

How do the platform functionalities and location support value co-creation?

2.

Social causes

Co-definition

What are the system-level behaviours and rules that direct the service ecosystem development?

3.

Discourse

Co-elevation

What are the values and worldviews that drive forward the service ecosystem level collaboration?

4.

Metaphors and myths

Co-development

What are the underlying mind sets and concepts that direct the service ecosystem development in reality?