Table 1 Delphi method in business: a purpose classification
From: Is the Delphi method valid for business ethics? A survey analysis
Subject area | Study authors | Year | Country / Panel Expert no. | Task & Results | Nature of Delphi | Delphi type |
|---|---|---|---|---|---|---|
Energy | Pätäri & Sinkkonen | 2014 | Finland / 11 | Benefit: visual and not visual, should review customer relationship | Evaluate a business model | Decision |
Medicine/Ethics | DuBois et al. | 2014 | USA /14 | Develop online curricular resources for each one of the highest rated topics. | Delimit Curriculum: Practical vs. Academic | Policy |
IT | Huang et al. | 2013 | Taiwan / 12 | By evaluating each CSF in the context of BPCM theories, practitioners can effectively plan, carry out and control the activities of ITSM implementation. | Establish critical success factors (CSFs) related to ITSM implementation. | Forecast |
Mobile | Chen & Liu | 2016 | Asia | Obtain the 10 key elements of mobile business risks according to the SCP model | Review the elements that increase the risk because of the introduction of mobile business | Policy |
Management | Schmiedel et al. | 2013 | 13 countries / 36 | Four key cultural values supporting BPM: customer orientation, excellence, responsibility, and teamwork. | Review the cultural values of Business Process Management | Policy |
Retail | Bhattacharya et al. | 2011 | Online / 74 | Most retailers are still focusing on a small spectrum of Radio Frequency Identification (RFID) possibilities, and not considering a broader perspective. | Review value chain activities. Analyse RFID adoption issues with the potential to maximise usage, and thus benefits. | Policy |
International Business | Czinkota & Ronkainen | 2005 | America, Europe & Asia / 25 | Firms will continue their globalisation efforts in two significant and parallel ways: they will pursue economies of scale through standardisation and the ability to leverage resources (such as knowledge) across borders. | Determine the most important and relevant issues in international business and trade over the next decade. | Forecast |
Information Service | Chen & Wang | 2010 | Taiwan / 22 | Firms should handle more accurate business information to support their business intelligence (BI) system to make better business decisions. | Establish the characteristics to improve the Business Intelligence System using Hybrid-Fuzzy-Delphi | Policy |
Business Intelligence | Müller et al. | 2010 | Netherlands / 16 | 39 opportunities and 11 limitations have been identified and rated. | Determine the opportunities and limitations of Service-oriented Architecture applied to business intelligence | Decision |
Energy Business | Pätäri | 2010 | Finland / 36 | This paper includes both company-level and industry-level determinants to provide a comprehensive view of the value-creation potential in a mature, basic forestry-energy business. | Evaluate a business model (forestry-energy) | Decision |
Sustainability | Caron et al. | 2016 | Quebec-Canada / 44 | This paper focuses on defining the principles and criteria on sustainability in the mineral exploration industry. Business ethics is one of the principles. | Establish the preliminary list of principles and criteria | Decision |